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The CPS has opened a hotline for taxi services and car sharing

All-Russian hotline office opened in connection with the expected large flow of tourists for new year holidays. Appeals are accepted by phone and in counseling centers.Elena Alekseeva


One, but the main problem of car — sharing two-legged

Has begun work a hot line of Rospotrebnadzora on taxi and car-share, it will be valid until January 15. The experts will advise you on the provision of transport services and the protection of the rights of consumers in the use of taxis and a relatively new service, which, however, is gaining popularity — car sharing.

Phone hotlines and addresses of counselling centres can be found on the websites of the directorates of the Rospotrebnadzor for the constituent entities of the Russian Federation.

In November of CPS workers had more than two thousand consultations on issues associated with road transport, the activities of aggregators taxi, passenger rights and obligations on rendering of services of passenger transportation, and car-share.

“The issue of consumer protection in the provision of taxi services and car sharing remains in control of Rospotrebnadzor”, — noted on the website of the Department.

  • In the state Duma a bill on the liability of taxi aggregators in the transportation of passengers. Deputies believe that they are on a par with the drivers should be responsible for the harm caused to the life or health of the passenger in case of an accident or other violation.


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